Privacy Policy

1. Introduction

Welcome to Velocita. Velocita is the trade name used by AE Comercio de Artigos Esportivos Ltda, CNPJ 09.102.616/0001-48, a Brazilian sports retail company headquartered at Av. Pedroso de Morais, 1193, Pinheiros, São Paulo, SP, 05419-001. This Privacy Policy applies to this domain (velocitaesportivos.online), which is our international digital retail channel. Our Brazilian domestic operation is served by a separate long standing domain (velocita.com.br), operated by the same legal entity.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit this website, contact us or interact with our services. By using this website you agree to the practices described here. If you do not agree, please do not use the website.

2. Information We Collect

We collect information you provide to us directly, and information collected automatically when you visit the website.

Information you provide directly includes:

• Name, email address and phone number when you fill out our contact form
• Message content and any additional details you choose to share
• Information provided in the course of order inquiries or customer service

Information collected automatically includes:

• Browser type, device type and operating system
• IP address and approximate geographic location
• Pages visited, time spent on pages and referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information collected for the following purposes:

• Responding to inquiries submitted through the contact form
• Providing information about our products and services
• Improving the website experience and content
• Sending relevant communications when you have opted in
• Meeting legal and regulatory obligations

4. How We Share Your Information

We do not sell, rent or trade your personal information to third parties. We may share information only in the following circumstances:

• With service providers who help us operate the website, under contractual confidentiality obligations
• When required by law, court order or governmental regulation
• To protect our rights, property or safety, or that of our customers

5. Data Storage and Security

We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include:

• Secure servers with restricted access
• Encryption of data in transit through HTTPS
• Access controls and internal authorization policies
• Regular review of security practices

No method of transmission over the internet or electronic storage is 100 percent secure. While we work hard to protect your information, we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to improve functionality and understand how visitors interact with the site. You can configure your browser to refuse cookies or notify you when they are being sent. Please note that disabling cookies may affect certain features of the website.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we securely delete or anonymize it.

9. Third Party Links

The website may contain links to third party sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any site you visit through a link on our website.

10. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate steps.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Legal Compliance

We process personal information in compliance with the General Data Protection Law (LGPD, Law 13,709 of 2018) of Brazil and other applicable data protection regulations.